Privacy Policy
Your Privacy
At Synadia, we respect your privacy and are committed to protecting your personal information. This page explains what information we collect, why we collect it, and how we keep it secure.
Information We Collect
Depending on how you use our website, we may collect:
– Contact information you voluntarily provide, such as your name, email address, company name and phone number.
– Technical information such as your browser type, device, operating system and IP address.
– Website usage information collected through cookies and analytics tools.
We only collect information that is necessary to provide our services, improve our website and communicate with you.
How We Use Your Information
We use your information to:
– Respond to your enquiries.
– Provide requested information or services.
– Improve the performance and usability of our website.
– Maintain the security of our systems.
– Comply with applicable legal obligations.
We do not sell your personal information.
Sharing Information
We only share personal information with trusted service providers when this is necessary to operate our website or deliver our services.
Where required, these providers are contractually obligated to protect your information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
When information is no longer required, it is securely deleted or anonymised.
Your Rights
Depending on your location and applicable legislation, you may have the right to:
– Withdraw consent where applicable.
If you would like to exercise any of these rights, please contact us.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device to improve your browsing experience, remember preferences and help us understand how our website is used.
Cookie Categories
Necessary
These cookies are essential for the website to function correctly and cannot be disabled.
Functional
These cookies remember your preferences and improve your experience while using our website.
Statistics
These cookies help us understand how visitors use our website so we can continuously improve its performance.
Marketing
Marketing cookies are only used with your consent and help us provide relevant content and measure campaign performance.
Managing Cookies
You can accept, reject or change your cookie preferences at any time through the Cookie Settings available on our website.
Security
We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Our security practices are continuously reviewed as part of our Information Security Management System (ISMS).
Contact
If you have any questions about this Privacy & Cookie Policy or how we process personal information, please contact us.
Synadia Software B.V.
Email: privacy@synadia.nl
Last updated: July 2026
